NorthStar Academy

Terms and Conditions

These Terms and Conditions ("Agreement") constitute a legally binding contract between you ("you", "student", "user") and NorthStar Academy / NorthStar Education ("we", "us", "our"). This Agreement governs your access to and use of:

  • www.northstaracad.com
  • Any associated subdomains
  • The Learning Management System (LMS)
  • Mobile applications
  • Online live classes
  • Recorded lectures
  • Study materials, books, and guides
  • Assessments and tests
  • All related digital and offline services

By accessing our website, LMS, or enrolling in any of our programs, you acknowledge that you have read, understood, and agreed to be legally bound by this Agreement. If you do not agree, you must discontinue use immediately.

1. AGREEMENT TO TERMS

By accessing our website, LMS, or services, you agree to comply with these Terms and all applicable laws. Continued use signifies acceptance of any updates or modifications.

2. INTELLECTUAL PROPERTY RIGHTS

All content delivered by NorthStar Academy—including videos, live classes, recordings, screenshare lessons, study materials, PDFs, presentations, LMS modules, question banks, quizzes, mock exams, branding assets, graphics, and documents—is the exclusive intellectual property of NorthStar Academy.

You are strictly prohibited from copying, recording, reproducing, distributing, publishing, forwarding, uploading, screen sharing, screen mirroring, or creating derivatives of our content. Unauthorized duplication or circulation constitutes IP theft and can result in:

  • Immediate termination of access
  • Forfeiture of fees
  • Civil and criminal legal action

We reserve all rights not expressly granted.

3. USER REPRESENTATIONS

By using our services, you represent that:

  • All information provided is accurate and up to date
  • You have legal capacity to enter this Agreement
  • If under 18, a parent/guardian approves your usage
  • You will not access the Site using bots or unauthorized tools
  • You will not use the platform for illegal or unethical purposes

4. USER REGISTRATION

You may be required to create an account. You are responsible for protecting your login credentials and all activities occurring under your account. Misleading or inappropriate usernames may be modified or removed at our discretion.

5. PAYMENT TERMS

5.1 Full Payment Requirement

Course enrollment is confirmed only upon 100% payment. Books, LMS access, classes, or study materials are provided only after full payment.

5.2 Non-Refundable Fees

All fees paid toward any course or service are strictly non-refundable and non-transferable.

5.3 EMI / Installment Policy (Cannot Be Paused or Cancelled)

If you choose EMI through banks, NBFCs, credit card EMI, debit card EMI, PayLater, or third-party financing:

  • EMIs cannot be paused, cancelled, or refunded
  • EMI default does not cancel your obligation
  • Discontinuing the course does not stop EMI payments
  • The EMI agreement is solely between you and the financer
  • NorthStar Academy cannot change, halt, or reverse EMI arrangements
  • EMI default may lead to LMS suspension and recovery actions

5.5 Payments to Unauthorized Accounts

Payments must be made only to official NorthStar Academy accounts or approved payment portals. Payments made to:

  • Individual bank accounts
  • Staff UPI IDs
  • Personal QR codes
  • Unverified links
  • Third-party agents

are invalid and will not result in LMS access, books, services, or refunds. You are solely responsible for retrieving such payments from the individual you paid.

6. REFUND POLICY (STRICT NO REFUND POLICY)

NorthStar Academy maintains a strict, unconditional NO REFUND POLICY. Once payment is made for any course or service, no refunds will be issued, regardless of circumstances.

Refunds are not applicable in cases including, but not limited to:

  • Student dropout, discontinuation, or withdrawal
  • Change of mind or choosing another course
  • Personal time constraints, scheduling conflicts, or inability to attend classes
  • Lack of usage or inactivity on LMS
  • Technical issues or delays from the student's side
  • EMI default, bank rejection, or disputes with financing partners
  • Personal, medical, financial, academic, or professional reasons
  • Delay in joining batches or absence after enrollment
  • Misunderstanding of course features after purchase

The following items are strictly non-refundable:

  • Registration fees
  • Administrative or processing charges
  • Books or printed material once shipped or downloaded
  • LMS access once activated (even if unused)
  • Mentoring, faculty sessions, or doubt-clearing sessions
  • Discounted, scholarship-based, or promotional enrollments
  • EMI processing or convenience fees

NorthStar does not entertain chargebacks, cancellations, or reversals after payment.

6.1 Course Cancellation by NorthStar

If NorthStar Academy cancels a batch, students may receive:

  • A free batch transfer, OR
  • A limited refund of tuition fees only

Books, LMS access, and digital materials remain non-refundable.

7. PROHIBITED ACTIVITIES

7.1 Unauthorized LMS Access Sharing & Reselling

You are prohibited from:

  • Sharing, selling, renting, or transferring LMS access
  • Allowing others to use your login
  • Distributing study materials without permission

Violations result in:

  • Immediate and permanent LMS termination
  • Forfeiture of all fees
  • Legal action for damages

7.2 Screen Recording, Class Sharing & Content Piracy

You are strictly forbidden from:

  • Screen recording or capturing class content
  • Taking screenshots of live/recorded classes
  • Sharing live class links with non-enrolled persons
  • Uploading content to Telegram, YouTube, Drive, WhatsApp, or any platform
  • Using third-party tools to bypass content protection

These acts constitute copyright infringement, resulting in:

  • Permanent account termination
  • Forfeiture of fees
  • Civil and criminal legal proceedings

7.3 General Prohibited Conduct

You must not:

  • Use bots, automation, or scraping tools
  • Impersonate another user
  • Harass staff or students
  • Attempt to bypass platform security
  • Use the platform for competitor research
  • Spread false or misleading information

8. GUIDELINES FOR REVIEWS

Reviews must reflect genuine experiences, contain no abusive or discriminatory language, and must not be part of coordinated campaigns. We may remove or retain reviews at our discretion.

9. MOBILE APPLICATION LICENSE

You receive a limited, revocable, non-transferable license to use the NorthStar Academy mobile application. Reverse engineering, modifying, or exploiting the app is prohibited.

10. SUBMISSIONS

Any ideas, suggestions, feedback, or submissions you provide become the sole property of NorthStar Academy and may be used without compensation.

11. THIRD-PARTY WEBSITES & CONTENT

We are not responsible for third-party content or external websites accessed through our platform. You access such content at your own risk.

12. SITE MANAGEMENT

We reserve the right, but not the obligation, to:

  • Monitor platform activity
  • Restrict or revoke access
  • Remove harmful or unauthorized content
  • Disable accounts that violate Terms

13. PRIVACY POLICY

By using our Services, you agree to the processing of your data per our Privacy Policy. Your data may be stored or processed in India.

14. DIGITAL COPYRIGHT POLICY

If you believe your copyrighted work is being misused, you must notify us immediately. False claims may result in legal liability.

15. TERM & TERMINATION

NorthStar Academy may suspend or terminate your access without refund if you:

  • Share or resell LMS access
  • Record, copy, or duplicate class content
  • Share class links
  • Engage in piracy or unauthorized distribution
  • Provide false information
  • Default on payments or EMI
  • Violate any clause of this Agreement

Upon termination:

  • All fees are forfeited
  • Legal action may follow
  • Re-enrollment under a different identity is prohibited

16. MODIFICATIONS & INTERRUPTIONS

We may update, modify, or discontinue any part of the platform at any time. We are not responsible for downtime or interruption.

17. GOVERNING LAW

This Agreement is governed exclusively by the laws of India. All disputes fall under the exclusive jurisdiction of the Courts of Karnataka (Bengaluru).

18. DISPUTE RESOLUTION

Both parties agree to attempt an informal resolution for at least 90 days before initiating arbitration or legal action.

19. LIMITATION OF LIABILITY

NorthStar Academy is not liable for:

  • Technical issues
  • Internet problems
  • Data loss
  • Third-party errors
  • Indirect or incidental damages

Our liability, if any, is limited to the amount you paid.

20. INDEMNIFICATION

You agree to indemnify and hold NorthStar Academy harmless from claims arising due to:

  • Misuse of services
  • IP violations
  • Unauthorized content sharing
  • Breach of this Agreement

21. ENTIRE AGREEMENT

These Terms, along with the Refund Policy, EMI Policy, and Privacy Policy, constitute the complete agreement between you and NorthStar Academy.

22. CONTACT US

NorthStar Academy
#8, Hosur Road, DRC Post
Chikku Lakshmaiah Layout
Opp. Domino's Pizza
Koramangala, Bengaluru, Karnataka – 560029

Phone: +91 8147470707 / +91 8147471717

Email: [email protected] | [email protected]